welcome.org

Terms of Service

Introduction and Agreement

These Terms of Service apply to the services offered by Turbo Realty of Texas, LLC ("Turbo Realty of Texas, LLC”) in connection with this Welcome.org website and related mobile applications, as well as any publicly available versions that may be offered through a distribution partner (collectively the "Site”).

You may have arrived at a version of the Site from a distribution partner’s website, in which case, that partner will be identified at the top of this page. Any individual who visits, views, accesses or uses any version of the Site, including through a bot or other automated means, ("You” or "User”) is bound by these Terms of Service. By using the Site, You represent and warrant that you are at least eighteen (18) years of age and you hereby agree to be bound by all of the following provisions of these Terms of Service, which form a legally binding contract between you and Turbo Realty of Texas, LLC. You further represent and warrant that you are not a competitor of Turbo Realty of Texas, LLC or any of its affiliates. If you do not agree to these Terms of Service, you are prohibited from accessing the Site and must immediately discontinue use.

By accessing the Site, you consent to the collection and use of certain information, as specified in the Privacy Statement.

Welcome.org is a Service Provider

The Site is an online service for assisting renters and homeowners to set-up various third-party utility and apartment/home service providers. Welcome.org does not directly provide utility and/or apartment or home services. As a result, Welcome.org does not (a) guarantee or ensure any transaction between a renter/homeowner and third-party service provider, or (b) collect or process payment or execute any service agreement documentation on behalf of renters/homeowners and third-party service providers. You are strongly encouraged to personally inspect any service agreements with third-party service providers prior to: signing any service agreement documentation; providing personal information such as a social security number on a service agreement application; or wiring or otherwise sending money for any deposit, service payment or application fee. By using the Site, you acknowledge that published service fees and availabilities are subject to change at the sole discretion of the third-party service provider at any time and without further notice.

Site Materials

All information and content available on this Site (collectively, "Materials”) is protected by copyright and other intellectual property laws. The Materials are owned by Turbo Realty of Texas, LLC and its affiliates, and/or their respective licensors and suppliers (collectively, "Licensors”). The Materials are intended for personal and noncommercial use only. You may not copy, reproduce, sell, license, publish, distribute, modify, display, perform, re-post or otherwise use any portion of the Materials in any other way or for any other purpose without the prior written consent of Turbo Realty of Texas, LLC. Requests regarding use of the Materials for any purpose other than personal, noncommercial use should be directed to
Turbo Realty of Texas, LLC, 2100 West Loop South #900, Houston TX 77027, Attn.: General Counsel.

Third-Party Sites

During the course of your visit to the Site, You may be taken to third-party websites to fulfill certain site features and functionality (e.g., if you choose to view service information for certain service providers). You agree that when visiting third-party websites (e.g., websites not containing "Turbo Realty of Texas, LLC” in the URL) you are subject to the privacy policy and terms of service, if any, of that third-party website, which may differ from those of Welcome.org. By selecting links to such third-party websites, you agree that you will be leaving the Site and that Turbo Realty of Texas, LLC and its affiliates have no responsibility or liability whatsoever in connection with your use or your exchange of any information with such third-party websites. Turbo Realty of Texas, LLC and its affiliates do not endorse, sponsor or guarantee these linked websites and are not responsible in any way for any advice, content, information, practices, products or services related to or made available through such linked websites.

Claims of Copyright Infringement

Turbo Realty of Texas, LLC and its affiliates respect the intellectual property rights of others, and asks those posting or transmitting any content to or through the Site to do the same. If You believe that your work has been copied and/or infringed on this Site, you may notify Turbo Realty of Texas, LLC according to the notice requirements of the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2) ("DMCA”) by sending the following information to Turbo Realty of Texas, LLC’s DMCA Registered Agent either by mail to Turbo Realty of Texas, LLC, Attn: General Counsel, 2100 West Loop South #900, Houston TX 77027; by email to copyright@turborealty.com; or by calling (713) 692-7777:

  • A description of the copyrighted work that you claim has been infringed;
  • Identification of the material you claim is infringing, including a description of where such material is located;
  • Your address, telephone number, and e-mail address;
  • A signed statement that the information in your notice is accurate, that you have a good-faith belief that the identified use is not authorized by the copyright owner, its agent, or the law, and under penalty of perjury, that that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Trademarks

You acknowledge that the Materials includes certain trademarks, service marks, and other indicia of source (together "Marks”) that are owned by Turbo Realty of Texas, LLC, its affiliates, Licensors and others. You agree not to copy, use, infringe or dilute the Marks. You further agree that you will not alter or remove any Mark, copyright notice or other notice from the Materials or any copy thereof. The "Welcome.org” name and logo are trademarks of Turbo Realty of Texas, LLC. Other product and company names herein may be trademarks of their respective owners.

Software

All software contained in this Site ("Software”), is owned by Turbo Realty of Texas, LLC, its affiliates
and/or Licensors and is protected by copyright and other intellectual property laws, as well as international treaty provisions. Any unauthorized access to, reproduction, redistribution, publication, display or other use of the Software is expressly prohibited by law and may result in severe civil and/or criminal penalties. Violators will be prosecuted to the maximum extent possible.

Linking

If you operate a website and wish to link to the Site, you must link to the Site’s home page www.welcome.org) and/or you may also link to other pages found on the Site given that no manipulation to the canonical URL has occurred specifically, but not limited to, the addition or removal of any unique values, parameters or subfolders needed to render a page on the Site. Turbo Realty of Texas, LLC reserves the right to disavow, reject or terminate any links to the Materials or the Site.

User Content

By submitting listings, ads, photos, descriptions, data, or other content or materials ("Content”) to the Site, you hereby grant to Turbo Realty of Texas, LLC, its affiliates, and its parent and related companies a royalty-free, perpetual, irrevocable, nonexclusive, fully transferable, fully sub-licenseable right and license to copy, modify, display, distribute, perform, create derivative works from, store, and otherwise use and exploit all such Content in any form, media, software or technology of any kind now existing or developed in the future. You further grant to Turbo Realty of Texas, LLC, its affiliates, and its parent and related companies, a royalty-free right and license to use your name, image and likeness in connection with the reproduction or distribution of the Content. This Site may offer opportunities for Users 18 years of age and older to submit Content that express their opinions and share their ideas, for example in a consumer blogging format ("Opinion Content”) or customer review format ("Review Content”). Turbo Realty of Texas, LLC and its affiliates do not endorse the accuracy or reliability of any Opinion Content or Review Content. If you decide to submit Opinion Content or Review Content, please use your best judgment and be respectful of other individuals. By posting or submitting Opinion Content or Review Content, you agree to abide by these Terms of Service. You may not use the Site to engage in any Prohibited Activities (as defined below). Uploading copyrighted or other proprietary material of any kind on the Site without the express permission of the owner of that material is prohibited and may result in civil and/or criminal liability.

Turbo Realty of Texas, LLC’s Rights

Given the nature of the Site and the volume of messages and postings, except as otherwise provided in these Terms of Service or other applicable terms, Turbo Realty of Texas, LLC cannot and does not monitor all of the Content posted or transmitted by you and other third-party information providers.

Turbo Realty of Texas, LLC reserves the right, in its sole discretion, to monitor, refuse to publish, remove,
delete, move or edit any Content without notice, at any time for any reason. By using the Site, you expressly agree that Turbo Realty of Texas, LLC (a) will not be liable for any claims, actions or judgments arising out of or related to any Content and (b) may monitor, refuse to publish, remove, delete, move or edit any Content without notice at any time for any reason, without liability and without providing a refund. You further expressly agree that you are solely responsible for any and all Content you submit to the Site.

Unsolicited Content

Turbo Realty of Texas, LLC does not accept unsolicited content or ideas for use or publication in its programming or in other digital, electronic or print media except in connection with its Opinion Content and Review Content postings on the Site. Turbo Realty of Texas, LLC and its affiliates shall not be responsible for the similarity of any of its content or programming in any media to Content or ideas transmitted to the Site.

Representations/Indemnity

You hereby represent and warrant that (a) you have all necessary authority, rights and permissions to submit the Content to the Site, (b) the Content does not and will not infringe or misappropriate any copyright, trademark, trade secret, patent or other intellectual property right of any third party, including any rights of privacy or publicity, (c) the Content and your use of the Site does not and will not violate any applicable federal, state, or local law or regulation including, but not limited to, any fair housing laws or regulations or applicable real estate licensure or brokerage regulations, or cause injury to any person, and (d) the Content is truthful and accurate. You agree to release, defend, indemnify and hold Turbo Realty of Texas, LLC, its affiliates, Licensors, and their respective officers, directors, employees, agents and contractors harmless from and against any and all claims, costs, demands or expenses, including attorneys’ fees, arising from (i) any distribution, publication, refusal to publish, removal, deletion, movement, editing or other use of the Content you provide, (ii) your use of the Site or
any reliance on the Materials, (iii) your breach of these Terms of Service or (iv) any actual, prospective or terminated sale, lease or other transaction between you and a third party.

Prohibited Activities

You shall not:

  1. submit Content that is patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
  2. engage in activity or submit Content that could be harmful to minors;
  3. engage in activity or submit Content that harasses or advocates harassment of another person;
  4. engage in activity that involves the transmission of "junk mail” or unsolicited mass mailing
    or "spam” to others;
  5. engage in activity, submit Content, or promote information, that is fraudulent, false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  6. submit Content that contains restricted or password -only access pages, or hidden pages or
    images;
  7. submit Content that displays pornographic or sexually explicit material of any kind;
  8. submit Content that provides instructional information about il legal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  9. engage in activities or submit Content that solicit passwords or personally identifiable information for unlawful purposes from others;
  10. engage in commercial activities and/or sales without our prior written consent, such as contests, sweepstakes, barter, advertising and pyramid schemes;
  11. use the Site’s lead forms and/or toll -free numbers to advertise or promote products and services to Welcome.org advertisers or to solicit Welcome.org advertisers in any manner;
  12. use any robot, spider or other automatic device, or a manual process, to access, monitor or copy web pages or the Materials contained in the Site or for any other unauthorized purpose;
  13. use any device, software or routine to interfere or attempt to interfere with the proper working of the Site;
  14. decompile, reverse engineer, disassemble or otherwise attempt to obtain the source c ode for the Software; or
  15. take any action that imposes an unreasonable or disproportionately large load on Welcome.org’s hardware and software infrastructure.

Compliance with Fair Housing Laws

All Content is subject to federal fair housing laws, which make it illegal to indicate in any advertisement any preference, limitation, or discrimination because of race, color, religion, sex, physical or mental disability, and/or familial status. Your state jurisdiction may also prohibit any preferences based on sexual orientation, marital status, ancestry, source of income, or other criteria. If you have any question about the fair housing laws and housing discrimination in general, please call your local fair housing agency or the U.S. Department of Housing and Urban Development. For a list of all fair housing groups,
go to the Housing Rights Center’s website at www.hud.gov.

Request Service Providers Terms of Service

By requesting assistance in the set-up of third-party service providers from the Site’s service request forms (the "Request Service Providers Service”), you acknowledge and agree to be bound by the Welcome.org service fee (the "Welcome.org Service Fee”) that may be changed from time to time without notice by Welcome.org. The Welcome.org Service Fee will cover the specific services that will be provided by Welcome.org personnel as listed on the Site or other printed or electronic information provided to you by Welcome.org prior to any services are rendered on your behalf by Welcome.org. You agree and understand that Welcome.org will not provide any services to you until the Welcome.org Service Fee is paid in full. In the event you are not 100% satisfied with the services provided by Welcome.org, you can request a complete refund of your Welcome.org Service Fee by emailing your request to service@welcome.org.

Warranty Disclaimer

YOU EXPRESSLY AGREE THAT USE OF THE SITE AND RELIANCE ON ITS CONTENT IS AT YOUR OWN RISK. TURBO REALTY OF TEXAS, LLC, ITS AFFILIATES AND THEIR RESPECTIVE THIRD-PARTY LICENSORS DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE SITE, THE SOFTWARE, THE CONTENT, THE MATERIALS, THE LISTING SERVICE OR THE RESULTS THAT MAY BE OBTAINED FROM USE OF ANY OF THE FOREGOING. THE SITE, THE SOFTWARE, THE CONTENT, THE MATERIALS AND THE REQUEST SERVICE PROVIDERS SERVICE ARE PROVIDED ON AN "AS IS, AS AVAILABLE” BASIS, AND TURBO REALTY OF TEXAS, LLC, ITS AFFILIATES, AND THEIR RESPECTIVE THIRD-PARTY LICENSORS SPECIFICALLY DISCLAIM ANY AND ALL EXPRESS OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES OF MERCHANTABILITY AND WARRANTIES OF NONINFRINGEMENT. TURBO REALTY OF TEXAS, LLC AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, TO ANY ACTUAL OR PROSPECTIVE CONSUMER OF ANY SERVICE PROVIDER AS TO THE EXISTENCE OR CONDITION OF THE SERVICE PROVIDER; AS TO THE ADVERTISED AVAILBILITIES, PRICING, SECURITY DEPOSIT, OR APPLICATION FEES, IF ANY; OR AS TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION ABOUT A SERVICE PROVIDER APPEARING ON THE SITE. TURBO REALTY OF TEXAS, LLC DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF SUCH INFORMATION. TURBO REALTY OF TEXAS, LLC RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERROR OR OMISSION ON THE SITE OR IN THE CONTENT. ALL SERVICE PROVIDERS ARE SUBJECT TO AVAILABILITY. ANY AND ALL CONCERNS, DIFFERENCES OR DISCREPANCIES REGARDING A SERVICE PROVIDER MUST BE ADDRESSED WITH THE SERVICE PROVIDER PRIOR TO CONTRACTING WITH THEM. TURBO REALTY OF TEXAS, LLC DOES NOT MAKE AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES TO YOU REGARDING THE REQUEST SERVICE PROVIDERS SERVICE INCLUDING, WITHOUT LIMITATION, ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES THAT YOU WILL CONTRACT WITH A SERVICE PROVIDER. FOR PURPOSES OF THIS WARRANTY DISCLAIMER, "THIRD-PARTY LICENSOR” DOES NOT INCLUDE YOU. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

Limitation of Liability

TURBO REALTY OF TEXAS, LLC, ITS AFFILIATES, AND THEIR RESPECTIVE OWNERS, EMPLOYEES, AGENTS, CONTRACTORS AND THIRD-PARTY LICENSORS SHALL IN NO EVENT BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES, RESULTING FROM OR CAUSED BY THE SITE, THE SOFTWARE, CONTENT, THE MATERIALS, THE REQUEST SERVICE PROVIDERS SERVICE, THESE TERMS OF SERVICE OR OTHERWISE (THE "SERVICE”), INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM NEGLIGENCE. IN NO EVENT WILL THE AGGREGATE MAXIMUM LIABILITY OF TURBO REALTY OF TEXAS, LLC, ITS AFFILIATES, AND THEIR RESPECTIVE OWNERS, EMPLOYEES, AGENTS, CONTRACTORS AND THIRD-PARTY LICENSORS FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO TURBO REALTY OF TEXAS, LLC. THE NEGATION OF DAMAGES SET FORTH ABOVE IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN TURBO REALTY OF TEXAS, LLC AND YOU. THE SERVICE WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TURBO REALTY OF TEXAS, LLC CREATES ANY WARRANTY, REPRESENTATION AND/OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. FOR PURPOSES OF THIS LIMITATION OF LIABILITY, "THIRD- PARTY LICENSOR” DOES NOT INCLUDE YOU. Some states do not allow the exclusion or limitation of incidental or consequential damages of implied warranties, so the above exclusion or limitation may not apply to you.

Termination of Service

You understand and agree that in Turbo Realty of Texas, LLCs sole discretion, and without prior notice, your access to this Site may be terminated or suspended, and Turbo Realty of Texas, LLC may exercise any other remedy available and remove any Content, if it believes that your use of the Site and/or any Content you provide (a) violate (i) these Terms of Service, (ii) the rights of Turbo Realty of Texas, LLC, its affiliates, a Licensor, or another User, or (iii) any law or regulation, or are otherwise objectionable or inappropriate or (b) constitute fraudulent activity of any nature. You agree that monetary damages may not provide a sufficient remedy to Turbo Realty of Texas, LLC for violations of these Terms of Service, and you consent to injunctive or other equitable relief for such violations without the requirement that Turbo Realty of Texas, LLC post a bond. Turbo Realty of Texas, LLC is not required to provide any refund to you if your use is terminated as a result of Turbo Realty of Texas, LLC determination, in its sole discretion, that you have violated these Terms of Service.

Waiver

You understand and agree that any individual or entity that violates any term of these Terms of Service is precluded from enforcing, agrees not to enforce, and covenants not to sue to enforce, any similar or related provision in any contract, including terms and conditions, terms of use and terms of service, asserted by such individual, entity or any affiliate thereof, as binding upon Turbo Realty of Texas, LLC or any of its affiliates.

Miscellaneous

These Terms of Service may be changed at any time and you will be notified of any such changes by an updated posting of the new Terms of Service on this page of the Site. Your continued use of the Site after the posting of any amended Terms of Service shall constitute your agreement to be bound by any such changes. Turbo Realty of Texas, LLC may modify, suspend, discontinue or restrict the use of any portion of the Site without notice or liability. These Terms of Service will be governed by and construed in accordance with the laws of the State of Texas without regard to its conflicts of law provisions. You hereby agree that any cause of action you may have with respect to the Site must be exclusively filed in the federal or state courts located in Harris County, Texas, within one (1) year after the cause of action arises or the cause is barred. You hereby consent to personal jurisdiction in the federal and state courts in Harris County, Texas, and waive any objection based on forum non conveniens. As a condition of using this Site, you agree that all causes of action arising out of or connected with this Site shall be resolved individually, without resort to any form of class action. If for any reason a court of competent jurisdiction finds any provision of these Terms of Service, or portion thereof, to be unenforceable, that provision of these Terms of Service will be enforced to the maximum extent permissible so as to affect the intent of the parties, and the remainder of these Terms of Service will continue in full force and effect. Failure by Turbo Realty of Texas, LLC to enforce any provision of this Terms of Service will not be deemed a waiver of future enforcement of that or any other provision of these Terms of Service. These Terms of Service and any other terms and conditions or policies applying to your use of the Site, constitute the entire agreement between the parties regarding the subject matter hereof. Nothing contained herein shall be construed as creating a partnership, joint venture or agency relationship or granting a franchise between the parties. Notwithstanding anything to the contrary herein, if you and Turbo Realty of Texas, LLC have entered into a separate written advertising contract, the terms and conditions of such contract shall control with respect to any term that is inconsistent with these Terms of Service.

IF YOU DO NOT AGREE TO THE TERMS STATED ABOVE OR TO ANY CHANGES TO THESE TERMS OF SERVICE, PLEASE EXIT THE SERVICE IMMEDIATELY.

©2016 Turbo Realty of Texas, LLC, 2100 West Loop South #900, Houston TX 77027.
Last updated: April 23, 2016

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